Terms of service

Terms of Service

Effective Date: December 30, 2025

Welcome to MOONSMC® (“MOONSMC”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing our website or purchasing from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Eligibility

You must be at least 13 years old to use our Services. By using the Services, you represent that you have the legal capacity to enter into these Terms.

Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You agree to provide accurate, current, and complete information.

Orders, Pricing, and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including for suspected fraud, errors, or misuse.

Prices and promotions are subject to change without notice. Payment is due at checkout using the payment methods made available on the site.

By completing a purchase, you authorize MOONSMC® to charge your selected payment method for the total amount shown at checkout and confirm that you are the authorized cardholder or have permission from the cardholder to complete the transaction.

Delivery estimates are not guarantees. Risk of loss transfers to you upon carrier acceptance, where permitted by law.

Related policies: Return Policy | Shipping Policy | International Shipping

Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our Return Policy. By placing an order, you agree to the terms outlined in that policy.

Warranty

Warranty coverage, if applicable, is governed by our Warranty Policy. Improper installation, modification, misuse, or use outside intended fitment may void warranty coverage.

Product Use and Safety

Some products may be intended for off-road or show use only unless otherwise stated. You are responsible for ensuring compliance with all local, state, and federal laws and regulations, including vehicle and lighting regulations.

MOONSMC® is not responsible for damages or injuries resulting from improper installation, misuse, or failure to follow instructions.

Taxes and International Orders

Sales tax is calculated at checkout where required by law.

International orders may be subject to customs duties, VAT, brokerage fees, or other charges imposed by your country or carrier. These fees are the responsibility of the customer unless otherwise stated.

Promotions, Discount Codes, and Gift Cards

Promotions and discount codes may be subject to additional terms, including expiration dates, exclusions, and limits. Discount codes cannot be combined unless explicitly stated.

Gift cards, if offered, are non-refundable except where required by law and have no cash value.

We reserve the right to revoke promotions or refuse redemption in cases of suspected abuse, fraud, or policy violations.

Subscriptions (If Offered)

If subscription products are offered, additional terms will be provided at checkout or on the product page, including billing frequency and cancellation terms. By enrolling, you authorize recurring charges until cancellation.

Intellectual Property

All content on this website, including logos, product names, designs, text, graphics, images, and software, is owned by or licensed to MOONSMC® and is protected by intellectual property laws. Unauthorized use is prohibited.

User Content

If you submit reviews, comments, photos, or other content, you retain ownership of your content but grant MOONSMC® a worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, modify, and distribute such content for business and marketing purposes.

You represent that you have all necessary rights to submit the content and that it does not violate any laws or third-party rights.

Prohibited Uses

You agree not to use the Services to:

  • Access or attempt to access non-public systems or data
  • Interfere with site security or functionality
  • Use automated tools such as bots or scrapers without permission
  • Upload malware or harmful code
  • Violate intellectual property, privacy, or applicable laws

Third-Party Links

Our Services may include links to third-party websites or services. We do not control or endorse these third parties and are not responsible for their content or practices. Use them at your own risk.

Cookies and Tracking

We use cookies and similar technologies to operate our site and improve your experience. For details, see our Privacy Policy.

Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, MOONSMC® shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.

Our total liability shall not exceed the amount paid by you for the product or service at issue.

Indemnification

You agree to indemnify and hold harmless MOONSMC® and its owners, employees, affiliates, and suppliers from any claims, damages, losses, or expenses (including attorneys’ fees) arising from your use of the Services or violation of these Terms.

Chargebacks, Disputes, and Fraud

We encourage customers to contact MOONSMC® directly to resolve any questions or concerns regarding orders, products, shipping, or returns before initiating a chargeback or payment dispute.

Chargeback Abuse & Fraud:
MOONSMC® does not tolerate chargeback fraud or abuse. Filing a chargeback for a legitimate transaction—including but not limited to orders that were delivered, used, installed, or not returned in accordance with our Return Policy—constitutes a violation of these Terms.

We reserve the right to:

  • Submit all available evidence to payment processors and banks to dispute the chargeback
  • Suspend or permanently ban customer accounts involved in abusive or fraudulent disputes
  • Recover losses, fees, and costs associated with fraudulent chargebacks
  • Refuse future orders from customers who engage in chargeback abuse

Customers agree that initiating a chargeback without first attempting to resolve the matter through MOONSMC® customer support may result in immediate account action and loss of purchasing privileges.

Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or if the Services are discontinued.

Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be brought exclusively in the state or federal courts located in Orange County, California.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

Contact

If you have questions about these Terms, contact us at:
Email: info@moonsmc.com
Contact Page: Contact Us

Thank you for riding with MOONSMC®.